I bought a 4-wheeler in August of 2007. I took pictures of the damage of the damage. I sent them the pictures via the e-mail. Through numerous e-mails and I can’t tell you how many phone calls. All I have ever gotten from them is excuses for not getting the damaged parts replaced. It is now May 18th. I actually went to the place to find out why my parts are not being taken care of. They actually tried to give me a part to fix the bike, it was as bad as the one I have. Then Carl the parts manager told me that he would have the parts at my home in two weeks.
Guess what, two weeks went by and not parts. I called them and they would have to get back with my later that day. 4 hours later they did call me back. Shocked me ! When I asked about my parts. He just told me more excuses as to why. I hung up on them , but not untill I told them that I contacted the Kansas Attorney General. I am way past fed up with this business. They have no customer service . AT ALL !!
Great Bend, Kansas