Purchased $6,500 of furniture – The delivery never happened despite waiting 7 hours – We were told we would get our delivery fee returned and it still has not been issued – despite many emails and calls. When the furniture was delivered it was damaged! We were told they could get a Tech right out and they could replace the damaged pieces. He came today to do one repair and to report that the second piece would have to be replaced since it cannot be repaired. The local store will not respond to us and the customer care is a joke. Please Please do not use this company. Save a little extra and go with a good company. Bassett was always a great company that we used 11 years ago. We will never make the same mistake twice.
Report Filed: Ashley Furniture Home Store- Poor Quality Bad Customer Care Damaged our Furniture Dublin CA!!
Ashley Furniture Home Store
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Ashley Furniture Home Store- Poor Quality Bad Customer Care Damaged our Furniture Dublin CA!!