On Fri, Mar 23, 2018, 6:40 PM jeff helmlinger wrote: If you are thinking of buying ant Asus Products, Don’t! I have been going around and around with them for months about a tablet I bought from them .The charging port went completely a week after the one year warranty expired. I paid to have that replaced and found out later that is and was a characteristic problem for this particular tablet. A few weeks later a connector called an Ffc-fpc connector went . When I asked them to purchase this connector from Asus, they said they don’t build their tablets ,a third party does and they have NO ACCESS TOTHEIR PARTS OR OWN PRODUCTS. WHEN I asked for contact info for the third party who builds them, they said they have no contact information for the third party. I have made countless calls to representatives at Asus and got nowhere . Supposedly they sent it to Level 2 and Level 3 supervisors. I spoked to a Dwight G and Elroy B who said they weren’t reps but not supervisors for level 3 and that they would do everything they could to help me get a description. Of the parts needed so I could try to buy them elsewhere. I contacted some Ebay sellers in China who told me if I could tell them the specifics they might be able to supply the part. So I called Asus again and after 5 phone calls, they said that info is not available. So in other words. They don’t know what parts are in their own products. What a horse and pony show. BEWARE OF ASUS!
Report Filed: Asus.com Customer Service and Technical Support Departments Dwight G, Elroy B from Level 3 Dept of Asus Customer Service Refused to give me any information such as part numbers to purchase parts from either Asus themselves or any third party suppliers of the parts inside their tablet. I told them specifically what part I needed and they said they have no access to any information on any parts in their products. I was told by their employee Cavar that Asus does not manufacture their tablets but they didn’t know who does Internet!!
Beware of this Business, Individual, Product or Service...they Should NOT be Trusted!!
Help us Spread the word &
Share it from below:
Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!