I ordered a camera from Closeout digital in april of 2013. I contacted them within one week of using my camera telling them that the shutter is sticking and I have to turn off camera, turn back on, and change modes to shoot. I spent $3000.00 on my camera. This company asked me to send it back. I still do not have my camera or my money back. They gave me a faulty tracking number…not once but twice. Now they won’t return phone calls or answer the phone. I have emailed several times and they will not respond to emails either. The man whom I have spoken with has called me names, telling me I broke the camera, and that I was ridiculous. He then preceeded to hang up on me. I never would have thought I would be a victim to internet fraud. I have read reviews and this company was previously called another name. This company is still on the internet and still claiming to have products they do not have. They told me at one point they only have one camera in and cannot send me an exchange beacause they would not have another unit in. I have gotten nowhere with this company and it is sad that they are still getting victims money every day.
Report Filed: Closeout Digital S & H digital Sent me a defective camera, when returned for them to exchange, they kept camera and my money. San Jose California!!
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Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!