I have been sitting here reading some of the horrific stories about the Christian Company Covenant Transport, so I thought that I would send in mine so here ya go!
I have been in this wonderful business of transportation since 1994 all though I havent always been a driver untill recently I can tell you that not all Trucking Companies are operated like this one. They are terriable they lie everytime their mouth is opened or a msg is sent, I know now why they have a closed door policy for their Drivers. Im sure that I would have been a discruntal Driver except I really didnt want to go to Jail! My expeirence was not so bad in the beging had an excellent Trainer wonderful guy we had a great time. Although I do have to admit he never made me do anything that I didnt want to do like back in a dock, drop & hook trlrs my log book ect. Still when it was time for me to upgrade I had all my sessions in and all my backing in. Which was a lie! go figure. Then when it was time for me to find a partner I was actually thrown into a truck with a girl I didnt know, and she couldnt drive well so it took me several weeks to sleep when she was driving, but thats neither here nor there, my trouble was with my so called Fleet Manager thats funniest thing I belive I have ever heard a dispatcher called being as that I myself was a Dispatcher since 1994.
I know I know you think that all dispatchers are liers thats not true I was a good dispatcher tell the driver that them mad and get over it not lie and have them not trust me anymore was my thinking. My Fleet Manager Micky Presnell was the worst I have ever seen in my life. He would answere a question with a questions just like sitting a team truck on 1034 miles for 4 days with 3 deliveries then tell me that they cant get me home from Indianapolis Indianna to Memphis Tn. when he knew 1 month prior to that that I needed to be home he approved it. Then tells me cant get me there so we went round round on the qual com about this untill I said Ill be home reguardless, and I have your bill cant turn them in then it was a different story same thing at Thanksgiving except he went a little further with it After being layed over in San Antonio for 2 days and being dispatched to pick up in Houston going to Indiana I reminded him that I needed to be home the next day and he said what is your co driver going to do my reply was that someone was comming to get her and I asked him what he thought she was going to do sit in the Truck 5 days till I come back to work he said that she didnt have a time off request
so I sent him a msg and stated that it never matters if I have time off request in when she does for Chattanooga I have to sit there and wait on her but now it suddenly matters sounds more like dont want to get me home as opposed to anything, They are so political there that they cant see past the so called “White House” but then its pretty much the same as our Government they blow smoke up your butt and tell you what they want to know but not the truth. They are all just a bunch of yes men and women that dont have a clue what trucking is all about, like the service failure he told us we going to get, I dont everyone exactly what a service failure is but it is any time there is a break in service to a customer whether its driver, dispatch, customer service or weather related. But the truth was that we were not late I mean how can you be late to a first come first serve 8am to 5pm M-F customer.
Since I used to do service Improvement classes at a ISO 9000 Company I told him that the break in service to this customer was Covenant not letting them know that we were comming and never mind that fact this was a customer we went to at least once a week they didnt have directions to get there! Can you belive that I mean I in all my years dispatching never not 1 time told a driver to call and get his own directions to a customer but yet that is what my Fleet Manager would tell me, I also had prepaid cell phone which I was never compensated for when I had to call these customers. Which is crap a Drivers job is to pick up and deliver freight in a timely manner. Dispatcher or Fleet Manager’s job is to work for the Driver to insure that he/she has the correct information to pick and deliver freight. In other words a Fleet Manager works for the Drivers. Drivers dont work for them they all work for the same company. Needless to say I dont have faith in a Company that is supposed to be Christian that sets you up to fail.
My Husband I used to own a truck and I was also his Driver Manager when I met him he would listen to the things that I would tell him that Covenant was doing and he could not belibve that I was still there I stayed long enough to get my 6 months in and for them to get thier Government hand out for me being a student and I had to leave they were going to cause me to have a stroke or heart attack or breakdown or something because everyday it was a constant battle, Trucking should not be that way! There are too many companies out here now that just dont care but I will have to say this one tops them all in my book they SUCK!!! So please if you just got out of driving school do not go to Covenant they will cause you to loose your religion and your sanity. If not your life.