On 7/13/16, I signed an agreement to have the 3 steps leading to my front porch, raised. The cost agreed upon was $595. This included a $105 discount, from a a mailer I received. The original price without discount was $700. The work was performed on 8/5/16. When I came home from work that day, after the work was completed, I noticed that the step right next to the front stoop was in the same condition it was before the work was performed. I also noticed a wider gap between the 2nd and 3rd step , and a piece of cracked concrete in that same area, both that were not in that condition before CRC performed the work that day. In addition, there was concrete debris all over that front walkway area, the driveway, and the grass. It was a mess. It looked as though no one made any attempt to clean up any of those areas! I called CRC to report what I saw, and asked that someone come out to the house, when I was present, to view the unsatisfactory work performed. To this day, no one has even offered to come out to the house. I called and talked with Jackie and Patty (CRC’s president) on 8/9/16 to voice my displeasure at the work performed by their company, but they brushed my comments aside saying that it is normal to have this debris. I disagreed and I sent them pictures as they requested. After those phone conversations, the only time I heard from them was in their emails, as I requested, Since I refused to pay them, at least until someone came out to look at the “shoddy” work they performed, they have since sent me emails telling me I now owed $700 instead of $595. On 10/12/16, I received an email invoice stating that I was no longer entitled to a discount because I did not pay within the specified time period. The email went on to say that if they didn’t hear from me within 7 days, I would be notified of their intent to file a lien and, applicable finance charges of 1.5% per month would be assessed thereafter. Because I did not want a lien put on my house, I sent them a “good faith” check in the amount of $300. I have consequently been billed for the remaining $400.
Report Filed: CRC Concrete Raising and Repair Did not complete work or physically follow up satisfactorily Park City Illinois!!
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If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!