We write this simply to serve other businesses due to the unprofessional and unethical practices of dotEdison. Our experience with dotedison was the most unprofessional partner relationship we have ever had. Our contractual relationship required dotEdison to provide blogs, marketing material, social media updates and a new website.
The blogs were written at an elementary school grammar level that needed intense proofreading due to numerous spelling and grammar errors. The marketing material had careless flaws of wrong address, incorrect phone numbers, etc. Because of the errors, we were unable to use any of the blogs or marketing material produced.
The website produced was adequate but once dotedison terminated the relationship (due to them sensing our frustration with their work), dotedison pulled our site off the internet. Dotedison has still refused to release the website files that we have paid for which would allow us to get our website back online.
The content produced during our relationship contractually belongs to us. We have a legal notice to them to release to us what is contractually ours and have yet to hear back for over 10 months. We trust they will make the correct/ethical decision and release our files to us.