What a scam cancun cosmetic dentistry is. I do NOT by any means reccommend this dental clinic and especially the ring leader (dr. German Arzate) he botched my families dental work very, very badly.
My husband and I unfortunatly made a very stupid decision to try and save money and have dental work done in Mexico. We travelled there with our kids. Our daughter needed allot of dental work and we unfortunatly trusted them.
Most of the crowns fell apart while we were still in cancun and continued to do so when we returned to Pennsylvania. Our dentist at home counted off the work dr arzate claimed to have done and what we had paid him to do was actually not completed and most of what he did complete had to be redone again.I also had dental work done and we had to pay for it be fixed aswell. I needed a root canal and two overlays.
We called, faxed, and emailed with no response from them. Tired of being ignored we finally wrote and told them that we would report them to the international medical tourism bureau and with that we recieved a grumpy, crusty response that they would fix it for free. We no longer trusted them and didn’t have the money to fly back again and nor did we think it was safe.
I asked them politely to refund our money and thats when the nasty letters started too be sent to us written by Camila (dentists sister) and we were completly shocked at what she was writing. Eventually they refunded a very small portion but we still lost thousands of dollars that we could not afford to loose.
Like other people with complaints (dr. Arzate) paid money to remove my complaints as well and that is why we have decided to leave our review here on Ripoff Scamss so dr German wont be able to do that again. Where I did leave complaints in the past the staff at cancun dentistry would write horrible things about us and they would leave good reviews under my complaint. They still do this today and shows they have not changed a bit since we were there.
Our opinion is… you should not go anywhere near this fake money hungry clinic. We feel they treated us unethically and hope our experiance serves as a warning to others looking for cheap dental work at Cancun Cosmetic Dentistry.