When we first signed up for the service, we were talked into buying the sattelitte dish. (which we are now stuck with, unfortnately…anybody want one?) Our actual download and uplaod speeds have always been slow…they tested out at .07 mbps download and .14 mbps upload just today. Since this is our second home, I am rarely here during the week to call them. And I finally just lost my patience. When I called today to cancel the service, it took over an hour on the phone for them to agree to cancel. They wheedled and deedled and whined and promised credits if we we would stay on, etc. etc. etc. We had to go through a technical “troubleshooting” from the Phillippines, no less, only to be asked how was the weather and then be told that it was slow because it’s raining! Well, it’s been slow regardless of the weather. I would never use this service again!!!!!
Report Filed: HughesNet satellite service Internet slower than promised. Internet!!
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Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!