I purchased a cellphone from internet. I made the payment via Western Union. After the seller confirmed the payment, he told me he ran out of stock from his store in UK. However, he was able to source the stock from Nigeria. So the order was delivered from a store in Nigeria. However, when the seller sent me the tracking details, I noted that the store sent out 5 units to me instead of 1. He said that the store can only send out 5 units at once, and can not process the order of 1 unit. He said I should pay for additional 3 units and get one unit for free!!!!!
Obviously I said no, I told him I was not in the cellphone business, and I have no use for the extra phones. Besides, I am not going to send money to someone I never dealt with in Nigeria. I told him, either refund the money to me (because the delivery was on hold) or I can return the extra units back to the store when they arrived.
The seller keep insisting that the refund is not possible and I should make at least additional 300 USD to someone in Nigeria before they would release the delivery. I can then receive the delivery and retun the extras units. Then they would return the 300 USD to me.
To date the matter is still not resolved. They still insisting no refund is possible even though I received nothing, and they did nothing wrong. So unless I pay additional money, I will receive nothing.