The Lighting Gallery at 7807 Inwood Road in Dallas has definitely topped my headache list as the most negative business experience in my life. Despite their Website claims to be a family business that strives for 100% 5 star feedback and provides email support to all of our customers you will be ignored. And to any potential customers who might doubt my words, I suggest dialing 214-353-9112.
I purchased a ceiling fan before Christmas through the Lighting Gallery website (lightinggal). After two weeks I tried to register an account on their website to track my order, but this page did not work. I then emailed them to include my order number and item description as instructed, but never received that promised quick and concise response. In fact, I am yet to receive any response.
I have also made numerous calls and left several voicemails to no avail. To date, they have the money and I having nothing. So if you enjoy empty promises, hearing unprofessional computer generated voicemails telling you no one is available, and disputing purchases with your credit card company, then the Lighting Gallery should be your next headache.