There is no madamme. The person behind the chat is a 36 years old male named Ryan Hindle. There are two reasons you will never be able to speak to them are
1) it’s a guy who is chatting with you and he doesn’t want to hear your voice.
2) they want to you to write everything so they can use it to black mail you later.
He is a gambler who needs money to spend at casinos in Las Vegas. He is desperate for money. He is also a web designer so he makes several different spell casting websites to scam people. Please don’t spend a money on any one who refuses to speak to you over the phone. Please don’t give your personal information.
They want to chat with you on google hangout or their private chat site where they track your IP address and later hack into your account to further blackmail you. They have no f*cking power to do anything. They want your money. If you get trapped, they won’t leave you alone. Run away from these people.