I’ve been a customer of Nissan for 3 years now. Since day one I felt like I made a mistake. The sales associate and customer service at Antwerpen Nissan of Clarksville Md. Was terrible. I did the deal and regret it. I have taken my car to Nissan of Clarksville Md.for a routine oil change and felt disrespected by the staff and mechanics.
90 percent of the staff is white caucasians and always at every location I’ve been to the 0ne token black guy. It looked like a hate concentration camp. I believe its prejudice and racist the Nissan car manufacturers and it shows in the dealerships the way it is set up. When I went into the Nissan of Clarksville Md. I felt sexually harrassed, prejudged, hated and discriminated against every time. At all locations in Maryland. There has been times when I walked into a Nissan dealership and felt like I was in a brothel being sexually solicited.
Recently at Sheehy Nissan of Glenburnie Md. I have taken my car in for service repairs and they have done the job 3 times incorrectly for the same problem. Now I’m working on getting the same problem fixed for a 4th time due to the faulty bad workmanship of the Nissan mechanics. The first time I needed an axle seal replaced it was supposed to be easy and simple. My car was covered under warranty and i didn’t have to pay for the work. Within 7 days of that job being done the axle seal came apart. I took it back to them a 2nd time diagnosis came back same problem they will fix it. I left the dealership this time I did not know until I went into Leckner Nissan of Ellicott city Md. for an oil change. They did a diagnosis and told me the axle seal was broken apart again but they would fix it. After looking into the computer they found that it had been done two times already at Sheehy Nissan of Glenburnie Md. and said I had to return to them to get it done.
This is the 3rd time now the diagnosis comes back that it’s the axle connected to the transmission that has something hanging down hitting the axle seal causing it to break apart. Now my warranty has expired but they did the work free of charge. The very next day after pulling the car off the lot the transmission fails and the car won’t accelerate . I barely made it back into the dealership. They are currently investigating to see what the problem is, what caused it, and if they will cover it or not. I
think it is obvious, it’s the same problem that they have worked on 3 times consecutively that has not been done correctly and fell apart. Now my cars warranty is expired. I shouldn’t have to pay for work that they have done incorrectly not caused by me. I think I should find people with these same problems and file a class action lawsuit.