This shop with charge you about 300% over their cost for the parts they sell you. For example: a starter on a honda civic is about $80 their cost. They charge $489 for that starter not including the $90 per hour to install it which they will charge about 1.5 hours. They will never actually change your oil filter if you go in for an oil change. Your old filter will be wiped clean to made it appear new. Your vehicle will often be used as the mechanics primary mode of transportation to and from his home to the shop everyday which is 40+ miles round trip. Test driving he wil will claim.
The tow truck drivers do not have correct drivers license for the truck. Vehicles fall off lifts and all of the lifts safety locks are broken so if the piston weas to give out its going to kill whoever is underneath car and/or destroy the car. The owners know nothing about the automotive industry. One is a ferryboat captain as well as a satanic freemason with no automotive background and the other has background in medical practice administation. Neither have any passion for cars. The thrird guy is the mechanic he is a partial owner and he is the one who will be lying to you and selling you all sorts of things you dont need for ridiculously inflated prices. You have been warned.
Greed, evil, disrespect and carelessness surrounds this business like a black storm cloud that will never disipate. Ted Abbot, Gene Willard and Don Cushing do not care about you or you car, only how much money the can siphon out of your wallet by doing as little for you as possible.
Source: Previous employee who has been with the company for years told me all of this and I was also ripped off by their mechanic Ted one time. A friend of mine went in for an estimate and when they got the quote and saw how much they were being charged for the part they refused to do bisiness with them. I learned an expensive lesson though. Never again. Don’t let them get you.