My daughter and I used Priceline to negotiate a price for 2 rooms in the Charleston SC area, using the “Name Your Own Price” feature. The website claims they negotiate up to 60% off the regular price of a room. Their “negotiation” resulted in the payment of the regular price the hotel was charging. Upon complaint, per phone call, a rude representative told us in essence, “too bad for you.” We were told, “When you place a Name Your Own Price request, you should always research the available rates shown on our site, then enter a price that reflects the savings you would like to receive.” Please tell me how to research a rate when you aren’t informed what hotel/motel they are assigning until you agree to the transaction. We trusted that we would receive at least a 40% discount off the regular price of the room. We have e-mailed them and only receive obviously pre-scripted responses. We are now in the process of filing a complaint with the Better Business Bureau, the Attorney General, and the FTC. We will NEVER use Priceline again!
Report Filed: Priceline NAME YOUR OWN PRICE IS A SCAM, Internet!!
Beware of this Business, Individual, Product or Service...they Should NOT be Trusted!!
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Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!