I have purchased a Samsung Protection Plus for my Samsung TV through Samsung offers via mail. The contract or service plan do indicate that I am covered for (Accidental Damage: This Service Plan covers sudden, unexpected and unintentional external events that result in “physical” etc.) For the past 5 days and 3+ hours on the phone everyday with Samsung, Samsung protection plus and Assurant Service Protection, Inc. Both Samsung and Assurant denied that I have such a service plan and protection in place in the summary of my contract and service plan while I have the service plan right in front of me and dose state that I am fully covered for it. The plan is good until 02/01/2019. The whole process is painful, frustrating and absolutely unfair. Each and every time I have to re-explain the entire issue over and over again and they deny doing the service according to the service plan I have between Samsung Protection Plus and Assurant protection Inc. This plan and both companies are a total ripoff. I have paid $405.32 for this plan. It is sad that us as consumers face and hold these fraudulent companies liable in the court of law for their actions. Left with a broken TV while I do have a legal Samsung Protection Plus plan. I really wish and hope they can be held responsible for their actions and law suits can be field against these Ripoff companies. Do Not Buy Samsung Protection Plus from Samsung or Assurant Inc.
Report Filed: Samsung Protection Plus Assurant Insurance company Samsung Warranty and protection plus Samsung SAMSUNG Protection Plus and Assurant Service Protection Inc Atlanta Georgia!!
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Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!