I signed up online and received an email saying my website started on 7.28.2010. Knew I had a year contract for $29.99. In June, the company contacted me asking if I wanted to renew one of the options I had signed up. Responded with no, please don’t, knowing that I was going to cancel at the end of my year subscription. So come September 4th, I send an email saying I no longer want the website and to end the contract. They inform me that they automatically renew for a YEAR and if I didn’t let them know before my renewal date, I was out of luck. I received no notice that it was time to renew, or the option. I feel it is deceptive in that most people know they have a contract and cancel after that period is up. No one told me about this automatic renewal process in the beginning and feel that the company practices bad business. When I explained what happened, the employees were basically, too bad. No CEO to talk to, no one wanted to work out an agreement or compromise. Stay far away from this internet hosting site.
Report Filed: Superlative Inc Bad Business Practices with Automatic Renewal of 12 month Contracts Irvine, California!!
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Warning From RIPOFF SCAMS Please Read below:
If you have been fraudulently charged on either your debit or credit card, or coerced into paying and was scammed, we would advise you to immediately either visit in person, or call your Financial Institution that issued you the card. Open a fraud dispute on all charges incurred, file fraud charges against the committers and cancel your card numbers… then get new card numbers issued to avoid more Fraud charges in the future!
Most of these Scam companies will offer you zero help with a refund, you MUST take matters into your OWN HANDS! Sometimes they will promise you that they will refund you to buy more time… DO NOT fall for that, from our experience most never see a refund. They are counting on enough time to pass that your fraud claim time limit window will expire, ultimately allowing them to keep your hard earned money! File the Dispute ASAP or Open a Dispute with PayPal and Immediately Escalate it, if you paid through PayPal to get your funds back! The longer you wait to dispute, the less chance you have of getting your money back. This is YOUR MONEY, fight for it!
If you find that you are past your window to File a dispute with your Financial Institution, or were denied for any reason, please do not hesitate to File a Complaint with the CFPB at this link here: https://www.consumerfinance.gov/complaint
The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
They will investigate and can sometimes get the payment reversed and taken back from these Scam Artists even if you lost your Fraud dispute with your Financial Institution due to the Scammers lying! Stay vigilent and good luck!