I thought this company was reputable since the ad appeared on TV. Wrong! The way the online order blank is worded is very tricky. Here’s what happened to me: I ordered 2 floor mops for $30. When I read “how many mops” I wanted and wrote “2,” they billed me for TWO SETS and billed me $60!! Not only that, but when they sent me my oder confirmation, the shipping charges came to $80!!!!! All I had wanted was ONE mop and ended up getting billed for $142—for 2 mops!!!!! I immediately attempted contacting them to cancel the order. But gee, guess what? I’d been had, for their so-called Customer Service email contact number would not go through, and when I called the phone number (which I have herein provided as requested), I could not get a person to accept my call. All you get is an automated voice offering to take your order—and they ALREADY had all my personal information (street address, etc.) programmed into the phone call (automated voice), including my non-listed personal phone # which I hadn’t even provided–how scary is that??!! The way I got out of this was: Within minutes of making my online order, I realized I was nicely conned and misled, so I immediately called my credit card company and reported my card lost/stolen. So when these theives go to collect thier money, they will be declined. I am now warning all consumers via every method I can, and I will write it in every magazine article I can slip it into as I am a writer for women’s magazines. Buyer beware, and pass it on!!!