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safelink/tracfone wireless Government Assisted free cell phone… Don’t let ’em fool ya! I have had first a no contract tracfone first then became disabled, unfortunatly after completing my life long dream of completing my degree! I noticed I could change my trackfone into a safelink phone. Sounds simple right… Wrong… My biggest complaint is thestaff and company themself. I went round and round with them for the original change, Finally straighten it out…$ years later I would have thought they would hire a better staff and provided training. I was dead wrong!!! They shut my phone off in March 2016 and Iwas forced to purchase with my megar budget and terminal illness another trackfone, just so I had some communication. It is a crap shoot when u call? I have spent at least5 20 hours of my time on the phone trying to resolve this issue. Get my safelink on????Nope! Took all my minutes again too! Serious training needed these agents are just , no other way to put it… Uneducated and stupid!!!! Michigan

2016-04-20 I am so sick and frustrated I could just sit on the floor and eithier scream or cry! i DO NOT SERIOUSLY KNOW HOW MUCH MORE i CAN

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