Use Extreme Caution before you consider doing business with Antsy Labs ! This consumer has had a Negative Experience & that should Never be Disregarded. We encourage our readers to perform further research before making any type of commitment or buying decision.
Antsy Labs – Antsy labs runaround
Antsy labs doesn’t really seem like they can be trusted with your money. I placed an order over a month ago (July 13th 2021) and it never shipped.
After a couple weeks I emailed their support (July 23rd) and was told my order would ship shortly and they were getting a new warehouse online.
A few weeks later, still no shipment. I was forced to contact their support team (August 18th) and was told my original items were now out of stock and offered to select different colors.
For the antsy labs team reading this:
1. Set a follow-up to support tickets of this nature
2. Plan ahead with your pipelines when making changes that will affect in flight orders (or reserve excess stock for CS)
I loved my original fidget cube from their Kickstarter and wanted to replace it, but I’ve asked for my order to be canceled and receive a refund instead. I don’t think this is a great experience and I don’t intend to buy from them again.
Have you also had a Negative Experience with this Company?