Consumer Rating:
Use Extreme Caution before you consider doing business with Antsy Labs ! This consumer has had a Negative Experience & that should Never be Disregarded. We encourage our readers to perform further research before making any type of commitment or buying decision.
Antsy Labs – Terrible company with terrible customer service.
I, like many others, had to threaten to raise a dispute with my credit card company before I received anything other than an automated generic response — as soon as I alerted Antsy Labs that I was planning to raise a dispute, I received a proper reply AND my shipping order came through the next day. I have yet to receive the cube, and I’m not confident that it will be delivered by the estimated delivery date (3-4 of May), judging by the previous lies I’ve been told by the customer service team regarding shipping dates.
The fact that this company is still accepting new orders AND promising a delivery date that they CANNOT deliver by is completely unacceptable. Delays are understandable. A lack of communication to customers and a refusal to acknowledge problems is definitely not.
Furthermore, Fidget Cubes (not knockoffs, but the real deal) will be in toy stores such as Toys’R’Us (supposedly) by Late May/June for a third of the price that I have paid for mine. I advise anybody who wants a real Fidget Cube to wait another month and then purchase in store. It’ll be less hassle, and probably less of a waiting time too.
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