Consumer Rating:

Use Extreme Caution before you consider doing business with Fiverr ! This consumer has had a Negative Experience & that should Never be Disregarded. We encourage our readers to perform further research before making any type of commitment or buying decision.

Fiverr  – Beware of this scam company

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Beware of this scam company. They are thieves with extremely ethically questionable business practices that border on criminally negligent.

I signed up for the service after it was recommended on ABC’s recent Fisk episode.

I submitted two gig requests, paying in full for one. The second request saw my account immediately disabled without warning. I received an email stating my previous order had been cancelled and the money would be refunded.

Thinking that the disabling of my account had been an error, I reached out to support for clarification asking for guidance and assistance on reactivating the account. This was extremely difficult as support options are completely hidden from non-users of the site and you can’t submit a ticket directly.

Support have been unable to tell me what rule was broken in my usage of the site. They have refused to refund the money paid in full for the service, instead telling me I need to wait 90 days, my account will then be deactivated but only to allow me to withdraw funds to a different payment source.

After another series of emails, in which they refuse to reply to me directly, I was partially refunded, losing over $35 in fees for the privilege of Fiverr cancelling my order without warning and disabling my account. This was after threatening a chargeback, which, to my knowledge, is still the only breach of their terms and conditions I came close to doing.

Deplorable customer service, disgusting business practices. Avoid at all costs. One star review is one star too many.

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