Use Extreme Caution before you consider doing business with ToyWiz.com ! This consumer has had a Negative Experience & that should Never be Disregarded. We encourage our readers to perform further research before making any type of commitment or buying decision.
ToyWiz.com – Scam and untrustworthy
My wife searched Walmart.com and ordered a Marvel Action figure Pack. I opened the package and questioned the price of $44.99 plus $8.95 shipping. The invoice showed shipped from Toywiz.com. I checked Walmart.com site for the toy. It does show it would be shipped from Toywiz.com
The toy box is clearly marked “Only at ToysRus exclusive”. I checked Toyrsus.com and it is listed for 24.99, with free shipping. A search of Amazon.com showed 24.49.
I called Toywiz.com customer service and explained the issue. The agent was very nice and explain their return policy. I pressed the issue as a deceptive practice. She put me on hold and asked her supervisor if they would make a price adjustment. She said the supervisor told her they would not.
I continued and explained that I would place posts on social media and contact WalMart. I thought they would like to know that they were selling ToysRus products thru Walmart.com. She placed me on hold a second time. Again, she said the supervisor would not make any concession. I could return it, if I paid shipping. The cost of shipping both ways would equal or exceed the normal price of the toy.
She did say they base their prices on what the distributors charge them and many of the items are overstocked. A true overstocked item should sell at a discount, but a 100% premium.
I would never recommend anyone purchase anything from Toywiz.com
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